Privacy Policy

Privacy Policy

NAPCA Foundation (collectively, “NAPCA” or “we”, “us”, or “our”) respects the privacy of all of our visitors and pledges to provide you with the best online experience possible. This NAPCA Privacy Policy (“Privacy Policy”) describes what information we collect from you, how we may use it and the steps we take to ensure that it is protected. This Privacy Policy also applies to information we may collect from you through any NAPCA retail store, NAPCA sponsored events, and through official surveys and sweepstakes entry forms, or in any other instance when you contact us.

BY ACCESSING OR USING THIS WEBSITE, MOBILE APPLICATION OR OTHER NAPCA PRODUCT OR SERVICE ON ANY COMPUTER, MOBILE PHONE, TABLET, CONSOLE OR OTHER DEVICE (COLLECTIVELY, “DEVICE”), YOU CONSENT TO OUR PRIVACY POLICY.

NAPCA may modify this Privacy Policy at any time effective upon its posting. Your continued use of our products and services constitutes your acceptance to this Privacy Policy and any updates. This Privacy Policy is incorporated into, and is subject to, the Terms of Use.

INFORMATION WE COLLECT

We collect information you give us or permit us to access. Information may include, but is not limited to, your name, image, email and physical address, IP address, telephone number or mobile phone identifier, and when necessary, credit card information. 

USE OF INFORMATION

We may use your information to provide products and services to you including:

  • Enhancing, personalizing and customizing user experiences, such as placing an order and other activities
  • Communicating with you about your purchase, account information or customer service
  • Analyzing user behavior and trends to better understand our customers and gain consumer insights
  • Providing and conducting marketing and promotions
  • Communicating with you about our products, services and events, and for other promotional purposes
  • Administering contests, promotions, events, surveys or other features
  • Displaying relevant marketing to you and other information about NAPCA

We only send you communications if you have opted-in to receive NAPCA e-mails and/or SMS messages. If you no longer want to receive emails/SMS messages or want to delete/update your personal data, please contact us or log into your account.

PROTECTION OF INFORMATION

NAPCA uses technical and organizational measures designed to protect your information against unauthorized access, theft, and loss. While NAPCA strives to protect its user’s personal information and privacy, we cannot guarantee 100% the security or confidentiality of any information that you provide to us or that is otherwise disclosed by you online. We recommend that you take additional measures to protect yourself and your information, such as installing anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

CHILDRENS’ PRIVACY

We do not knowingly collect or solicit information online from children under 13 and we do not specifically target children under 13 in our marketing materials or other advertising.

SHARING INFORMATION

We may provide your information to our affiliates and subsidiaries, as well as to our partners, vendors, distributors, and suppliers. We may transfer your information to certain service providers in order to conduct our business operations. For example, service providers may handle web hosting, credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information as is necessary to complete a transaction or provide a product, service, or feature that you have requested. These service providers will only use your information for the purpose of carrying out the services provided to NAPCA and are required to keep all such information confidential. We may disclose information upon governmental request, in response to a court order, when required by law, to enforce our policies, or to protect our or others’ rights, property or safety. We may share information to prevent illegal uses of NAPCA’s products and services or violations of the Terms of Use, or to defend ourselves against third-party claims. We may also share information with companies assisting in fraud protection or investigation.

DATA TRANSFER

Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and allow NAPCA to use and collect your personal information in accordance with this Privacy Policy.

LINKS TO THIRD PARTIES

For your convenience and to improve the usage of our website we insert links to third party websites, for which this Privacy Policy does not apply. This includes links from partners that may sell NAPCA products. These third party websites may have their own separate privacy policies and NAPCA is not responsible or liable for the content and activities of third parties. Any use of third party websites is entirely at your own risk. Please note that third party sites may use cookies, collect data or solicit personal information. We encourage you to read the privacy policies of each website that you visit.

YOUR RIGHTS

You may be entitled, in accordance with applicable law, to object to or request the restriction of processing of your personal data, and to request access to, deletion and portability of your own personal information by contacting us as described in the “Contact Us” section. We may require you to prove your identity with approved identification if you request this information.

OPT-OUT, DELETE OR MODIFY INFORMATION

You may cancel your account, or opt-out of receiving e-mail messages from NAPCA at any time. You can also modify or delete your account profile within certain NAPCA services through your account.

To unsubscribe and stop receiving communications from NAPCA, you can change your account settings or follow the instructions enclosed within the email, text message, notification or other promotional message or communication. If you have unsubscribed from any NAPCA communications, due to production schedules, you may receive communications already in production. NAPCA may keep information and content in our backup files and archives.

CONTACT US

If you have any questions or comments relating to our website and/or the Privacy Policy, please email us at support@napcaonline.org. You may also contact us via telephone at 1-800-799-4640.

TERMS OF USE

Your use of our products and services, and any disputes arising from them, is subject to this Privacy Policy as well as the Terms of Use. Please visit our Terms of Use, which explains other terms governing the use of this website, as well as our products and services.

CALIFORNIA PRIVACY RIGHTS

California law provides consumers (California residents) with specific rights regarding their personal information. This section describes your rights under California law and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the previous 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).

We do not sell your personal information to third parties.

 

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

 

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

 

You may only make a verifiable consumer request for access or data portability once within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information.
  • Describe your request with enough detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity and confirm that the personal information relates to you.

We will respond to a verifiable consumer request within forty-five (45) days of its receipt.